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What does it take to get 110% Productivity in your business? Find out in this episode of the Leading Edge. Our Panelists have done exactly that.  . . Find out more information abo...

Experienced consultants and shop owners talk about what they've done to improve performance, and how you can go about changing your business culture. . . Make your team drive your ...

17 - Waiters, Yes or No?

In this episode we unpack the debate about having customers waiting for their services within your business. Is it a good to have them there and get one-on-one time to build and fo...

16 - Car Count

Our consultants discuss how to improve car count and what exactly that metric does for your business. How do you utilize your car count to drive profits? . . For more information v...

15 - Business Planning

This episode is all about planning your 2019. We've got massive opportunities in our industry this coming year, so let's take advantage of them! We've got some insight into how to ...

14 - Giving Thanks

From everyone at the Institute, we'd like to say thank you. Thank you to the amazing people we get to work with within our industry, and Thank you to those who support us in changi...

13 - Healthy Competition

In this episode we get into healthy competition within your company. What are the benefits of putting a focus on competition amongst your team? Why is it important to provide a win...

Running a lean business in crucial to getting your time back, and making the most profit from your shop. Join Ryan Clo, Cecil Bullard, and Kent Bullard as we discuss the dynamic, c...

Confrontations and clashes, confusion in communication. This Episode is all about the nasty-spats you can have within your business and how to avoid, overcome, and prevent these ki...

In this episode our panel is discussing the Ins-and-outs of marketing online and how to find your perfect customer.  . Join Cecil Bullard, Ryan Clo, Tom Lambert, Taylor Pickering,...

In this episode we get into the important topic of value. With a full panel, BJ Lee, Cecil Bullard, Patrick Howard, Kent Bullard, and Tom Lambert (one of our newest consultants), w...

Setting Labor Rates

On this special episode, we have the ASCCA President Rocky Khamenian, and our very own Cecil Bullard and Patrick Howard.  They discuss the details behind setting the proper labor ...

This week we dive into automated businesses and what it takes to get there. Patrick, Cecil, Ryan, and Myself (Kent), pull back the curtain and get into the details of creating a fu...

Episode 7 rolls in with specific strategies to lead your success at the counter. Join BJ Lee, Patrick Howard, Scott Caster, and Cecil Bullard with advice on closing the sale and ta...

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