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14 - Giving Thanks

From everyone at the Institute, we'd like to say thank you. Thank you to the amazing people we get to work with within our industry, and Thank you to those who support us in changi...

13 - Healthy Competition

In this episode we get into healthy competition within your company. What are the benefits of putting a focus on competition amongst your team? Why is it important to provide a win...

Running a lean business in crucial to getting your time back, and making the most profit from your shop. Join Ryan Clo, Cecil Bullard, and Kent Bullard as we discuss the dynamic, c...

Confrontations and clashes, confusion in communication. This Episode is all about the nasty-spats you can have within your business and how to avoid, overcome, and prevent these ki...

In this episode our panel is discussing the Ins-and-outs of marketing online and how to find your perfect customer.  . Join Cecil Bullard, Ryan Clo, Tom Lambert, Taylor Pickering,...

In this episode we get into the important topic of value. With a full panel, BJ Lee, Cecil Bullard, Patrick Howard, Kent Bullard, and Tom Lambert (one of our newest consultants), w...

Setting Labor Rates

On this special episode, we have the ASCCA President Rocky Khamenian, and our very own Cecil Bullard and Patrick Howard.  They discuss the details behind setting the proper labor ...

This week we dive into automated businesses and what it takes to get there. Patrick, Cecil, Ryan, and Myself (Kent), pull back the curtain and get into the details of creating a fu...

Episode 7 rolls in with specific strategies to lead your success at the counter. Join BJ Lee, Patrick Howard, Scott Caster, and Cecil Bullard with advice on closing the sale and ta...

6 - Millennials, Part 2

Back at it again with the millennials discussion. We had a tidal-wave of questions regarding millennials that we just had to answer. This time around we have Ryan Clo, Bill Greeno,...

5 - Millennials

Me and my dad struggle with communication just like any other father-son business. Join us, along with Patrick Howard, as we discuss the causes and solutions to generational miscom...

Regretably, we had the audio/video file corruption for this episode. We are deeply sorry for the mishap. We are scheduling another episode with better quesitons, better topics, and...

A good inspection process can make the difference. Bj Lee, Cecil Bullard, Scott Caster, And Patrick Howard Discuss the process of inspecting the vehicle properly and how to followu...

In this episode we discuss the ins-and-outs of finding, hiring, and training top talent for your shop. It's crucial to have the best team possible when building and growing a succe...

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